Shipping policy
SHIPPING POLICY
Last updated: July 2026
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing may take slightly longer — we'll keep you updated.
*FREE SHIPPING on deliveries to Africa, Australia and New Zealand only.
Domestic Shipping (Australia)
- Standard Shipping: 5–30 business days
- Express Shipping: Not available
Shipping rates are calculated at checkout.
International Shipping We ship worldwide (excluding Europe). Estimated delivery times by region:
- Africa: 5–30 business days
- New Zealand: 4–30 business days
- USA & Canada: 5–30 business days
- UK: 5–30 business days
- Asia: 4–30 business days
- Japan: 5–30 business days
- North America: 2–30 business days
- South America: 4–30 business days
- Oceania: 5–30 business days
Shipping rates are calculated at checkout.
Duties & Customs International orders may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer. TrendzGiya is not responsible for delays caused by customs processing.
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at trendzgiya@gmail.com and we'll investigate with the carrier.
Returns Due to Failed Delivery If a parcel is returned to us due to an incorrect address or failed delivery attempts, re-shipping fees will apply.